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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses August September October 
1 Extremely likely 42 38 38
2 Likely 6 4 6
3 Neither likely or unlikely 1 1 1
4 Unlikely 0 0 1
5 Extremely unlikely 0 3 2
6 Don’t know 0 0 0
       
Summary Scores      
Positive 98% 91% 92%
Negative 0% 7% 6%
Neutral  2% 2% 2%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • Actions coming soon